Shipping

We endeavour in preparing your order and getting it to you safely and as quickly as possible.

Orders are generally dispatched within 1–3 business days. Once your order has been dispatched, you’ll receive tracking details so you can follow its journey.

Delivery Times

Estimated delivery times from the date of dispatch are:

  • Regular Post: 2–6 business days

  • Express Post: 1–3 business days

Please keep in mind that these are estimated delivery times provided by Australia Post and can vary depending on your location, public holidays, peak periods or unexpected postal delays.

Your Delivery Details

Please take a moment to carefully check your name, delivery address and contact details before placing your order. Once an order has been dispatched, we cannot make changes to the delivery address.

If an order is delayed, returned, lost or delivered to the wrong address because incorrect information was entered at checkout, Sina Health cannot accept responsibility for the resulting loss or delivery issue. In these circumstances, we recommend contacting Australia Post directly using your tracking details so they can assist you further.